Passenger rights in case of an overnight delay
Most people use air travel for years without worrying about passenger rights. Almost all of their flights leave and arrive on schedule, they do not experience any inconveniences and they rarely bother with reading the terms and conditions policy when purchasing a plane ticket. It is only when their trips suffer from major delays or cancellations and they are forced to spend the night in the airport that they look into possible compensation for their trouble.
Here is what you should know about passenger rights in case of an overnight delay in the EU!
What you need to know about your flight
Any flight you take within the European Union gives you the same set of passenger rights. EU legislation protects your rights in the event of strikes, flight delays and cancellations, and states that you are entitled to compensation. These regulations apply even if you fly to Switzerland or Norway, even if these countries are not part of the EU.
If your flight has been delayed, and you need to spend the night at the airport, you should use your passenger rights to claim compensation. In this case, you have to show your flight ticket, travel documents and ask the airline that you have previously booked for an official motivation for the delay.
What are your passenger rights?
You can ask for compensation for any flight you book that is delayed for more than three hours. The way to determine the delay time is by calculating the interval that passes between the originally-scheduled time and the actual arrival time.
Sometimes, airlines escape paying compensation if the pilot arrives at the destination within the previously-set schedule. So, even if your flight leaves with a two-hour delay, but you land closer to the originally-scheduled time, you will not be entitled to compensation.
The money you can get back for the inconvenience of a flight delay depends on several factors, such as:
- The price of the ticket
- The delay time
- The distance of your flight
The EU legislation states that for delays to trips up to 1,500 km you are entitled to compensation no higher than $250. For delays to trips between 1,500 km and 3,500 km, you can claim a refund of up to $400.
In the case of an overnight delay, the airline is forced to provide you with food, refreshments, and accommodation until your flight leaves the next day. More than often, they will give you a voucher that you can use at restaurants within the airport premises. Also, they will provide you with transport to and from the hotel where they give you overnight lodging.
With the help of a professional company in the field of air travel compensation, you can claim for other damages as well. An expert service can support your claim, ask for a higher refund sum and fill in all the paperwork for you. The best part about using their help is that you won’t have to pay them unless you win the suit against the airline.